Structured business processes and unstructured content have long been separated from one another and scattered across information silos. Employees spend hours searching for misplaced content or recreating it, costing organizations time and money. Enterprise Content Management was the first solution to this data problem. Extended ECM is the next evolution of ECM, injecting valuable content insights when and where they are needed most, inside business processes.

OpenText Extended ECM helps organizations reduce the time and effort spent managing, organizing and sharing information across business processes and makes content management a part of every SAP business solution and other leading applications like Salesforce, Oracle E-Business Suite, Microsoft CRM.

Built on OpenText Content Suite Platform, it brings the secure and centrally managed content repository of Content Server - allowing the storage, control, and retrieval of any type of electronic content - to business processes in the lead applications where the work actually takes place, ensuring the right user gets the right information at the right time, every time.

Architecture

Defining the solution architecture and infrastructure architecture including high availability and disaster recovery scenario’s.

Installation

X-Center set of best practices result in a standardized and solid performing installation and configuration of the Extended ECM platform.

Implementation

Deep analysis of business requirements combined with thorough application knowledge ensures a maximum use of standard functionalities like business workspaces, business relationships, records management control of Archivelink documents.

Integration

Next level xECM by integrating leading applications or SAAS solutions including SAP ECC, S/4HANA, Succesfactors, C4C, Office 365 and Microsoft CRM.

Migration

Content migration from legacy systems to Extended ECM, for example Sharepoint to Extended ECM. Make use of X-Center Easy Import module for migrating content from Windows fileshares to Extended ECM.

Maintenance

Application maintenance, patching and upgrades. X-Center offers SLA based Managed Services with proactive system monitoring. Action will be taken often even before the end user notices. Click here for more info on the Managed Services offerings.

More info

For new customers, we offer a single day health check, where the Extended ECM environment will be extensively checked on technical and functional level. As result you will receive a comprehensive health check report with recommendations and best practices which can be applied immediately to your environment.

Click here to apply for more info on the health check